Outsourcing, Offshoring, Exporting U.S. Jobs - Who’s Most Likely to Do It? Who’s Most Likely to Succeed or Fail?

Key findings include:
· Large companies use offshore services 2.4 times more often than small companies and are more likely than small companies to use more offshore services in the future.
· Top users of offshore services, by industry:
· Communications (34.5% of these companies say they use offshore
services)
· Information Technology (33.8%)
· Financial Services (25.7%)
· Retail-Wholesale (22.9%)
· "Health and Education" and "Public Administration" report that they're increasingly disinclined to use offshore services. In the case of Public Administration, i.e. Government, the disinclination to go offshore may reflect recent political backlash and significant dissatisfaction reported with past use of offshore services.

“Lou Dobbs, Carly Fiorina, Gregory Mankiw—whomever’s side you’re on, this special report sheds new light on the controversial issue of offshore services,” said Kelly Gay, chairman, president & CEO of KnowledgeStorm. “In the midst of heated debate and rising backlash over this trend, quantitative facts and analysis are hard to come by. ‘Corporate IT Spending and Offshore Services’ reveals the trends, profiles and numbers behind outsourcing that may affect your job, your company and your customers.”

NOTE TO EDITOR: http://KnowledgeStormResearch.com/
The full report on “Corporate IT Spending and Offshore Services” is available complimentary for credentialed members of the media. ($1,500 for non-press). In addition to more detailed data and charts, the full report includes complete segmentation analysis by industry and company size.

More findings from the full report:
· 23.6% of companies surveyed report using offshore services.
· Use of offshore services varies widely by industry, from a low of 9% to a high of
· over 34%.
· The marketplace is polarized -- not all companies are eager to use offshore services:
· 42% of respondents indicate that they're less open to using offshore services in the future.
· 57.8% of users of offshore services are satisfied with them.
· There's a strong positive correlation between satisfaction and increasing likelihood to use offshore services. Therefore, expect use of offshore services to continue to grow because of this base of satisfied and eager customers.